Padel Fanatics App - Privacy Policy

This Privacy Policy outlines how Padel Fanatics ("we," "our," or "us") collects, uses, discloses, and protects your information when you use the Padel Fanatics App ("the App"). By using the App, you consent to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please do not use the App.

1. Information We Collect

We collect several types of information from and about users of the App, including:

Personal Information: Information that identifies you as an individual, such as your name, email address, phone number, date of birth, and payment details.

Device Information: Information about the device you use to access the App, including the device type, operating system, unique device identifiers, mobile network information, and IP address.

Usage Information: Information about your use of the App, including your activity within the App, your preferences, and the frequency and duration of your usage.

Location Information: Information about your location if you provide consent for us to access your device's location data.

Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your interactions with the App. You can manage cookie settings through your device or browser settings.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the App and its features.

  • Process and manage your account and In-App Purchases.

  • Communicate with you about the App, updates, promotional offers, and other information.

  • Improve the App, analyze usage, and enhance user experience.

  • Comply with legal obligations, resolve disputes, and enforce our Terms and Conditions.

  • Protect the security, integrity, and availability of the App.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third-party vendors who provide services on our behalf, such as payment processing, data analysis, email delivery, and customer support.

  • Legal Authorities: Law enforcement or government authorities when required by law or to protect our rights, privacy, safety, or property or that of others.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new entity.

4. Your Choices and Controls

You have the following choices and controls regarding your information:

  • Access and Update: You can access and update your account information through the App settings.

  • Opt-Out: You can opt out of receiving promotional emails by following the unsubscribe instructions included in the emails or by contacting us directly.

  • Location Information: You can manage the App's access to your device's location data through your device settings.

  • Cookies and Tracking: You can manage cookie settings through your browser or device settings.

5. Data Security

  • We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

  • You are responsible for maintaining the confidentiality of your account password and for any activities that occur under your account.

6. Data Retention

  • We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for legal, accounting, or reporting requirements.

7. Children's Privacy

  • The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete such information promptly. If you believe we might have any information from or about a child under 13, please contact us immediately.

8. International Data Transfers

  • Your information may be transferred to and maintained on servers located outside of your country or jurisdiction, where data protection laws may differ. By using the App, you consent to the transfer of your information to countries outside your country of residence.

9. Third-Party Websites and Services

  • The App may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies of any third-party websites or services you visit.

10. Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on the App. Your continued use of the App after any changes signifies your acceptance of the revised Privacy Policy.

11. Your Rights Under Data Protection Laws

Depending on your location, you may have certain rights under data protection laws regarding your personal information, including the right to:

  • Access the personal information we hold about you.

  • Request correction or deletion of your personal information.

  • Object to or restrict the processing of your personal information.

  • Request the transfer of your personal information to another party.

  • Withdraw your consent to the processing of your personal information.

To exercise any of these rights, please contact us using the information provided below.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]

Address: Padel Fanatics, Unit 6, 11/F Prosperity Place, 6 Shing YIP Street, Kwun Tong, Kowloon, Hong Kong

By using the Padel Fanatics App, you agree to the collection and use of your information in accordance with this Privacy Policy.